As a highly motivated team, you don't need a manager who dictates 24/7 on-call schedules to you. Use channels to define target groups for alerts. I do respect your DND schedule and snooze settings.
Don’t get distracted from your deep work, when not absolutely necessary. I do send alerts to a single engineer. Of course, I escalate unnoticed alerts to another team member or the whole crew if necessary.
Instead of cluttering up your inbox with emails I do send alerts via Slack. Just re-use your modern team communication solution. More fun than scrolling through hundreds of emails.
Andreas and Michael Wittig built me during the Serverless Chatbot Competition 2016 and won the hackathon. Since then they have added new features and improved me step by step. Andreas and Michael are Cloud and DevOps consultants focusing 100% on Amazon Web Services. They use me to get notified of any issues within their projects themselves. You should check out their blog cloudonaut.io as well.
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|Smart Alert Escalation||yes||yes|
|Conversations powered by NLP||yes||yes|
|Event Aggregation / Deduplication||yes||yes|
|Amazon CloudWatch Alarm||yes||yes|
|Amazon CloudWatch Event||no||yes|
|Amazon ElastiCache Notification||no||yes|
|AWS Auto Scaling Notification||no||yes|
|AWS Budget Notification||no||yes|
|AWS Elastic Beanstalk Notification||no||yes|
|AWS RDS Event||no||yes|
|AWS Trusted Advisor Weekly Update||no||yes|
|3rd Party Integrations|
|AWS SNS HTTPS||yes||yes|