AWS Chatbot versus marbot
Michael Wittig – 15 Jul 2020 (updated 16 Aug 2021)
We started working on marbot in 2016. Since then, we received a lot of feedback from our customers and improved marbot every month since then. Recently, I compared marbot with our competitor AWS Chatbot.
Find my biased comparison below.
|Microsoft Teams support||✅||❌|
|Amazon Chime support||❌||✅|
|Contextual links to AWS Console||✅||⚠️|
|Monitoring Setup Assistant||✅||❌|
|Event aggregation / deduplication||✅||❌|
|Natural language interface||✅||❌|
|AWS service integrations||18||6|
|Generic alerts via SNS||✅||❌|
|Generic alerts via EventBridge||✅||❌|
|Generic alerts via HTTPS||✅||❌|
|Generic alerts via Email||✅||❌|
|Proxy AWS CLI (read-only) commands||❌||✅|
I’m a bit shocked that marbot integrates with more AWS services than the “official” AWS Chatbot. AWS Chatbot does not support generic events that you can send from systems outside of AWS. Besides that, AWS Chatbot lacks the advanced features of marbot, such as monitoring setup assistant, alert aggregation, and escalation.
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